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Free up your employees and get back to business
A support contract from Incite ICT offers unlimited access to the telephone helpdesk, on site emergency response from our engineers and monitoring of your systems day and night.
Our engineers constantly monitor your computer systems to detect possible problems before they affect you. We like to think of it as a safety net that will give you peace of mind knowing your systems will be running smoothly every day.
Should a problem arise
In the event that a problem occurs, we are just a click or a phone call away. You can choose to call our helpdesk support team who will be able to solve your problem over the phone. Alternatively you can email for advice using our online fault logging system which is always one click away 24 hours a day.
Emergency Response
Incite ICT’s engineers are available for emergency dispatch 24 hours a day. We can have an IT expert on your site within 2 hoursof calling us. Get your network back up and running in the shortest time possible so you and your staff can get back to work.
Benefits
- Support – Access to a team of dedicated, friendly, expert IT engineers
- Remote – Most problems can be solved remotely and without interruptions
- Emergency – Expert engineers will be dispatched immediately
- Fast – Most problems are solved within an hour
Costs
Our prices are simple and affordable. We tailor all our support contract prices to match your exact specifications. We pride ourselves on delivering a fast, comprehensive and professional emergency IT response service at the most competitive rates.
