IT maintenance and support contract from Incite ICT

Free up your people and allow them to get on with the tasks that are important to your business. A support contract from Incite ICT offers unlimited access to the telephone helpdesk, on site emergency response from our engineers and monitoring of your systems day and night.

Our engineers constantly monitor your computer systems to detect possible problems before they affect you, we like to think of it as a safety net. It gives you peace of mind that your systems will be running smoothly every day.

In the event that a problem occurs we are just a click or a phone call away. You can choose to call our helpdesk support team who will be able to solve your problem over the phone. Alternatively you can email for advice using our online fault logging system which is always one click away 24 hours a day. We send you important updates of the situation of your problem and will dispatch an engineer immediately if you require emergency response.

Benefits

» Support - Access to a team of dedicated, friendly, expert IT engineers

» Remote - Most problems can be solved remotely and without interruptions

» Emergency - Expert engineers will be dispatched immediately

» Fast - Most problems are solved within an hour

Costs

Our prices are simple and affordable. We tailor all our support contract prices to match your exact specifications however we have given you an indication of the prices below

» Workstation (Window2000/XP Desktop, Mac OS X) ~£30 per month

» Server (Windows 2000/2003 or Small Business Server) ~£100 per month

» Printer (networked printer colour, or black and white) ~£50 per month

» Manageable Networking Device (Modem, Firewall, Wireless) ~£35 per month